How many leads can I insert into the E-Motion Pencil at a time?

The Design E-motion Pencil accepts one lead at a time.  Additional/spare leads may be stored in the chambers to the side under the tip.

What size/color refill comes with the E-Motion Ballpoint Pen?

The Design E-motion Ballpoint Pens come with a black, B = Broad tip refill when purchased.  M = Medium refills are also available for purchase. Ballpoint refills are available in black or blue ink. Please click on products, refills for this information. 

What does Twice Multifunction mean?

The Design Twice Multifunction Pens contain a ballpoint pen and a mechanical pencil in one.  Select the function simply by twisting the grip.

What does Twice Metal IT Multifunction and Trio Metal IT Multifunction mean?

The Design Twice Metal IT contains a ballpoint pen and IT stylus for palms and hand-held computers in one.  The Trio Metal IT Multifunction Pen contains a ballpoint pen, mechanical pencil and an IT stylus for palms and hand-held computers in one.  Select the function simply by twisting the grip.

What finishes are available for the Twice Multifunction Pens?

The Design Twice Multifunction Pens are available in pear wood in brown or black with a black cap, light maple wood with grey cap and chrome-plated polished metal.

What finish is available for the Twice Metal IT and Trio Metal IT Multifunction Pens?

The Design Twice/Trio IT Multifunction Pens have a chrome-plated and polished barrel, tip, clip and end button with a soft finish metal grip zone.

What size leads do the Twice Multifunction Pens use?

The Design Twice WOOD Multifunction accepts 0.5mm lead and the Design Twice METAL Multifunction accepts 0.7mm lead.  They are not interchangeable.

How many leads can I use when I refill my Twice Multifunction Pen?

Faber-Castell recommends using no more than five leads at a time to prevent jamming.

What is the size of the ballpoint refill for the Multifunction Pens?

The Design Multifunction Refills are M = Medium.  The refill is available in black or blue ink.

Can I use 0.5mm leads in my Metal Multifunction and Metal IT Multifunction Pen?

The Design Metal Multifunction will not accept 0.5mm.  It only accepts 0.7mm.

Can I convert my 0.7mm pencil to a 0.5mm?

This is not possible. The mechanisms are not interchangeable.

What is the barrel on the BASIC Ballpoint Pen and Mechanical Pencil made from?

The Design BASIC Ballpoint and Mechanical Pencil are made with cedar wood.

What size lead does the BASIC Mechanical Pencil use?

The Design BASIC Mechanical Pencil accepts 0.7mm lead.

What is the size/color of the refill that comes with the BASIC Ballpoint Pen?

The Design BASIC Ballpoint Pen comes with a black, M = Medium tip refill when purchased.  B = Broad refills are also available for purchase.  Ballpoint refills are available in black or blue ink.  Please click on products, refills for this information.

What is the UFO Sharpener made of?

The Design UFO Sharpener is Aluminum.

Can the blade for the UFO Sharpener be replaced when dull?

The Design UFO Sharpener contains a blade that is removable. Replacement blades are available for purchase.  Please click on Contact Us and send us your request.

What is the UFO Eraser made of?

The Design UFO Eraser is made of PVC-free plastic.

Are spare sharpeners for my Perfect Pencil available for purchase?

The Design Perfect Pencil’s built in sharpeners are removable and spare sharpeners are available for purchase.  Please click on Contact Us and send us your request.

What degree of hardness is equivalent to a No. 2 pencil?

Degree B is equivalent to a No. 2 pencil.

I’ve lost a part on my pen/pencil. Are spare parts available to purchase?

Spare parts are available for purchase. Please see products, spare parts for this information.  If there is an item that you are looking for that is not pictured or listed, please click contact us and send us your request.