What size nibs are available for the fountain pens in the Graf von Faber-Castell line?

Graf von Faber-Castell nibs are available in Extra Fine, Fine, Medium, Broad, Oblique Medium and Oblique Broad.

What size lead does the Graf von Faber-Castell Propelling Pencils use?

The Graf von Faber-Castell Propelling Pencils accept 0.7mm leads.

Will the Graf von Faber-Castell Propelling Pencils accept other size leads?

No, the propelling pencil will only hold 0.7mm leads.  Larger leads will not fit and cause the mechanism to jam and smaller leads will fall out of the mechanism.

Can Faber-Castell repair another manufacturer’s writing instrument?

Faber-Castell can only assist you with repairs on a Faber-Castell writing instrument.

How many leads should I put into the lead holder when I refill my Propelling Pencil?

It is recommended to use no more than five leads at a time.  Inserting more may cause the mechanism to jam.

Why is the metal lead holder for my propelling pencil not advancing lead correctly?

You may need to adjust the mechanism into place.  Make sure the metal lead holder (mechanism) is securely fastened all the way into the front piece.

Is there a warranty for Graf von Faber-Castell items?

If you experience a problem with mechanical malfunction or material failure on a Faber-Castell item, we will gladly assist you.  Please click on Contact Us and send the details of your inquiry. 

What is the material used for the barrel on the Guilloche writing instruments?

The material is a very tough resin which is individually engraved with the guilloche pattern and then hand-finished during a series of lacquering and polishing stages.

Can I purchase a replacement nib for my fountain pen?

Yes, replacement nibs are available for purchase.  Please click on Contact Us and send us your request. 

Can I exchange my nib for a different nib width?

Nib exchange is possible.  The nib may be exchanged at no cost when the pen has not been written with.  The nib starts to take shape to each user’s writing habit/style. Used nibs are not able to be exchanged at no charge. 

Can I use other manufacturer’s refills for my pen or pencil?

We recommend that you use a Faber-Castell refill in order to experience the ultimate pleasures of fine writing.  Faber-Castell is not responsible for damage to a writing instrument which is caused by a faulty refill by another manufacturer.

What ink colors are available for the Graf von Faber-Castell pens?

Faber-Castell offers royal blue and black refills. This includes ink cartridges and bottled ink for fountain pens as well.  Please click on products, refills for this information.

What size refills are available for the ballpoint pens?

Faber-Castell offers medium and broad refills for Graf von Faber-Castell Ballpoint Pens.  Please click on products, refills for this information.

I’ve lost a part to my Graf von Faber-Castell Pen/Pencil.  Can I purchase the part?

Yes, spare parts are available for purchase.  Please click on products, spare parts for this information.  If there is an item that you are looking for that is not pictured or listed, please click contact us and send us your request.

Can I purchase spare sharpeners for my Graf von Faber-Castell Perfect Pencil?

Yes, spare sharpeners are available for purchase.  Please click on products, spare parts for this information. 

What is the line width of the ballpoint refill?

The approximate line width of the ballpoint medium refill is 0.4mm and the approximate line width of the ballpoint broad refill is 0.6mm.

What is the line width of the rollerball refill?

The approximate line width of the rollerball refill is 0.5mm.

What is the length of the 2004 Pen of The Year?

The overall length of the 2004 Pen of The Year is 137mm. 

What is the weight of the 2004 Pen of The Year?

The 2004 pen weighs approximately 73g.

Is the 2004 Pen of The Year numbered?

Yes, they are consecutively numbered on the metal plate of the piston mechanism under the cap.