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Thank you for your interest in Creativity for Kids and Faber-Castell Premium Children’s Art Products. Your feedback is important to us. Please take a moment to fill out the following information so that we may provide the top quality service that you expect and deserve.

Please note: If you are not located in the US or Canada, please click here to find the appropriate contact information for your area.

For urgent, safety-related questions about specific products, please call 1-800-311-8684. If you are contacting us after business hours, please visit our FAQ section for safety information. All of our products are non-toxic and safe for children. However, if you are experiencing an allergic reaction or other medical condition we recommend contacting your physician or urgent care center.

For your privacy we guarantee that all of the information you provide will not be sold or shared. The information provided is for the use of Faber-Castell only. If you do not wish to receive new product information and specials in the future, please indicate in the space provided below.

Please note: If you are under the age of 13, please do not send your personal information including your e-mail address to Faber-Castell without a parent or legal guardian’s permission. You should not send any personal information on the internet without parental consent.

Faber-Castell USA, Inc.
9450 Allen Drive
Cleveland, OH 44125
Toll-free 800-311-8684
Hours of operation
Monday – Friday 9 a.m. – 5 p.m. EST

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